Shipping & Returns


Store Policy 

Orders may take 3-5 business days to fill.  Sales, promotions and holidays may delay shipping 1-2 more business days.  We are working efficiently and as fast as we can to get your product to you! 

Please note that once an order is shipped we CANNOT make any changes and once an order is placed it CANNOT be canceled.

It is important to provide a valid email and phone number when checking out, this is how we will contact you if we have any questions regarding your order.  

All shipping is done through USPS; PO Boxes and APO addresses are accepted as a secondary field.  Additional shipping cost applied to ship out of the U.S.  Once an order is shipped you will receive an email with a tracking number.  

We are not responsible for any addresses that were entered incorrectly and checkout!  Please double check your information at checkout!!  A reshipping fee will be charged if package is sent back due to wrong address.  

Not responsible for package theft or damage. We inspect every item to insure your beautiful order arrives on time and correctly. Please follow up with USPS for theft or to report an issue.

Returns: 

You may return any unworn, unwashed merchandise in its original condition, along with a copy or your receipt, for store credit only within 14 days.

Cigarette smoke affected items will not be accepted for any reason and considered damaged. 

Returns outside of 14 days will not be accepted for any reason. We have a small window for vendor credit and this policy allows for us to keep our prices reasonable.

Shoes are shipped without the box due to cost efficiency, if you would like the box included an additional shipping charge may be applied.

Please send returns to:

Old Towne 56 Boutique, ATTN: Returns  222 Grand Ave, Ravenna, NE 68869

ALL SALE ITEMS ARE FINAL! 

When returning an item please get a tracking number...We are not responsible for any lost or damaged items that are in transit to us.

We can exchange for a different size, please note what size you are needing on what item and we will ship that to you! If the size is not available you will receive store credit via email.

We do offer in store pickup.  Please select this option on checkout.  Orders not picked up after 7 days (unless notified of later pickup) will be returned to stock and purchase will be forfeited. *If someone else will be picking up please contact us and let us know. 

Again, we want you to LOVE your purchase, please reach out with questions prior to your order to alleviate any anxiety about sizing, color, or items specifics.

Thank you, Kelli

Owner | Old Towne 56 Boutique